Unfortunately, we are unable to offer any returns at this time due to the nature of our products.

Unfortunately, we are unable to offer any returns at this time due to the nature of our products. Please make sure that you are confident about the items in your order before placing it.

Yes! We are so sorry to hear that you lost one of your earrings. Please email us at shopatrenda@gmail.com with your order number and the style of the earrings so we can help set up a single replacement earring purchase for you!

Yes! If you lose a backing, email us at shopatrenda@gmail.com and we can help set up a replacement purchase for you for either of our backing types! We are working toward having extra backings of both types available as a bulk purchase through our website (since they get lost so easily!), but until then we will be handling replacement purchases through email. Thank you for your patience and stay tuned for that!

We’re so sorry to hear about this and not to worry, we are always here to help! Our team works hard to make sure that orders are processed correctly, but we know that mistakes can still happen. If you received a damaged or defective product, wrong product, or are missing something from your order, contact us (within 7 days of delivery) by email with your order number at shopatrenda@gmail.com. Our team will make this right!